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CLIENT INFORMATION

*All services in the salon are done by licensed or certified professionals*

S H O P  P O L I C I E S

RESCHEDULING & CANCELLATION POLICY​  

Clients must cancel or reschedule at least 24 hours prior to their appointment to avoid losing their deposit. If rescheduling is requested within the 24 hour period, a new deposit will be required to hold the new appointment.

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NO SHOW POLICY

Clients who no show to scheduled appointments and fail to notify the business will forfeit their deposit. If another appointment is requested in the future, another deposit will be required to hold the new appointment. Three no shows will result in the client being banned from future bookings.

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LATE POLICY

Clients that are 15+ minutes late to their scheduled appointment will either be charged a late fee or rescheduled. If client is rescheduled, the deposit will be forfeited and a new deposit will be required to hold the next scheduled appointment. No exceptions are made. This policy is due to the amount of clients that are seen a day, as the artist cannot risk running late to the following clients. Please give yourself plenty of time to find the salon if you have never visited us prior to your appointment.

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Shop Policies

NAILS

Before Your Appointment:

  1. Add Nail Art to Your Booking: If you’re interested in nail art, please be sure to select the nail art option when booking online. Nail art requires extra time, and we want to ensure there's enough time for your perfect design.

  2. Hydrate & Relax: To prepare for a pedicure, feel free to hydrate and relax—your nails and cuticles will thank you!

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Aftercare for Manicures & Pedicures:

  1. Moisturize Regularly: Keep your hands and feet moisturized with a nourishing lotion to maintain the health of your nails and surrounding skin.

  2. Avoid Harsh Chemicals: Protect your nails from harsh chemicals like cleaning products. Wearing gloves when cleaning can help preserve your nails.

  3. Touch Up & Maintenance: Schedule a touch-up every 2-3 weeks to maintain a fresh, flawless look. Some clients may be able to go an extra 1-2 weeks depending on their nail growth, cuticles, or lifestyle habits.

  4. Be Gentle: Avoid using your nails as tools to open packages or perform tasks that may cause chips or breakage.

  5. Regular Cuticle Care: Keep cuticles healthy by moisturizing and pushing them back gently. We can provide this service during your appointment to maintain neat and healthy nails.

Lash Extensions, Lash Lifts,
Brow Lamination & Tinting

Welcome! We specialize in enhancing your natural beauty with Lash Extensions, Lash Lifts & Tints, and Brow Lamination & Tints. Below is everything you need to know to prepare for your appointment and maintain your results.

Lash Extensions

What are Lash Extensions?
Individual lashes applied to your natural lashes for a fuller, longer look. Choose from Classic, Volume, or Hybrid.

Prep:

  • Come with clean, makeup-free lashes.

  • Avoid mascara, eyeliner, or lash serums 1-2 weeks before.

Aftercare:

  • No water on the serviced area for 24-48 hours.

  • Avoid oil-based products.

  • No rubbing or pulling.

  • Brush lashes daily.

Lash Lift & Tint

What is a Lash Lift & Tint?
A lash perm to curl and a tint to darken for fuller lashes. Results last 6-8 weeks.

Prep:

  • Arrive with clean lashes.

  • Avoid eyelash curlers for 48 hours.

Aftercare:

  • No water on serviced area for 24-48 hours.

  • Avoid mascara for 48 hours.

  • Use oil-free products and brush lashes daily.

Brow Lamination & Tint

What is Brow Lamination & Tint?
Brow perming to shape and tinting for color, lasting 4-6 weeks.

Prep:

  • Come with clean, makeup-free brows.

  • Avoid exfoliating or waxing for 2-3 days.

Aftercare:

  • No water for 24-48 hours.

  • Avoid touching or rubbing brows.

  • No makeup for 24 hours.

  • Use oil-free products and brush brows daily.

Additional Information

FAQs:

  • Lash Extensions last 2-4 weeks.

  • Lash Lifts & Tints last 6-8 weeks.

  • Brow Lamination & Tints last 4-6 weeks.

Hair Extensions

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Before Your Appointment:

  1. Consultation Required: A consultation is necessary before purchasing extensions. During this appointment, we’ll determine the best type and color of extensions to match your hair.

  2. Clean, Dry Hair: Arrive with freshly washed, dry hair free of styling products.

  3. Avoid Heat Styling: Please refrain from using heat tools before your appointment.

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Aftercare for Hair Extensions:

  1. Use Gentle Products: Avoid oil-based or sulfate-rich shampoos and conditioners.

  2. Add Oil for Maintenance: We recommend using a light oil (such as argan or Moroccan oil) on your extensions to maintain their shine and prevent dryness.

  3. Wash Gently: Use lukewarm water and a gentle touch. Detangle before washing.

  4. Dry Carefully: Pat your hair dry with a towel, and blow-dry on a low heat setting.

  5. Brush with Care: Use a brush designed for extensions and gently detangle from tips to roots.

  6. Avoid Excessive Heat: Always apply a heat protectant when styling with tools.

  7. Sleep Smart: Braid your hair or use a silk pillowcase to prevent tangling.

  8. Regular Maintenance: Schedule extension move-up appointments every 4-6 weeks to keep your extensions looking fresh.

  9. Swim Cautiously: Prior to swimming, dampen your hair and apply conditioner. We recommend braiding your extensions to prevent tangling.

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WAXING

​For the best waxing experience, here’s everything you need to know before and after your appointment.

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Pre-Waxing Prep

  • Hair Length: Ensure your hair is at least 1/4 inch long (about the length of a grain of rice).

  • Exfoliate: Gently exfoliate 24 hours before to avoid ingrown hairs.

  • Avoid Sun Exposure: Skip tanning or sunbathing for 24 hours prior.

  • No Lotions/Oils: Don’t apply moisturizers or oils on the day of your appointment.

  • Pain Relief: Take an over-the-counter pain reliever (e.g., ibuprofen) 30-60 minutes before if you’re sensitive to pain.

 

Post-Waxing Aftercare

  • Avoid Heat/Sweat: No hot showers, saunas, or intense exercise for 24-48 hours.

  • No Scratching/Touching: Avoid touching or scratching the waxed area.

  • Exfoliate Gently: After 3-4 days, gently exfoliate to prevent ingrown hairs.

  • Moisturize: Keep skin hydrated with an oil-free moisturizer.

  • Sun Protection: Stay out of the sun or use SPF for 48 hours post-wax.

  • Wear Loose Clothing: Especially in sensitive areas like the bikini line.

 

Additional Tips

  • How Often to Wax: We recommend waxing every 3-4 weeks for best results.

  • Is Waxing Safe? It’s safe for most, but consult with us if you have sensitive skin or allergies.

COSMETIC TATTOO  (permanent makeup)

WHAT IS COSMETIC TATOO OR PERMANENT MAKEUP? 

Cosmetic tattooing is a modern form of permanent cosmetics in which the technician uses a hand held tool to manually create hyper-realistic hair strokes for eyebrows, or a tattoo machine to create shading for more depth or definition within the tattoo. While cosmetic tattooing is a permanent service, results typically last 1-3 years depending on skin type and aftercare compliance.

HOW LONG DOES IT TAKE TO HEAL? 

The healing process of all cosmetic tattooing is typically 4-6 weeks. Minor swelling and irritation is normal, and the tattoo will appear darker than normal for 2-5 days. It is normal for the color to flake off and appear softer and less visible during the healing process, but the pigment will reappear in the following days. 

HOW SHOULD I PREPARE FOR MY APPOINTMENT? 

Before your appointment, please be sure to avoid blood thinners, alcohol, ibuprofen, and any other pain relievers 24-48 hours before your appointment. Caffeine the day of the procedure may increase discomfort levels and blood flow. Exercising before the tattooed area is done flaking will result in poor healed results. Retin A and fish oil must be stopped at least 10 days prior to the service. Botox administered within three weeks before the appointment will result in a reschedule.

DOES IT HURT? 

While everyone's pain tolerance varies, clients are numbed with topical numbing cream prior to the procedure, and another numbing solution throughout. Some clients still feel some discomfort during these procedures.

HOW LONG DOES IT LAST? 

Proper aftercare will save your pigment from fading. Typically, permanent makeup will last 1-3 years. This however, can be affected by the use of harsh topical skin care around the area, unprotected UV exposure, and improper aftercare. It is recommended to get a 6-8 week touch up after initial appointment.

CAN I CHOOSE MY SHAPE?

Each client receives an in-depth mapping analysis based on the facial structure and personal style. Shape will be approved by client prior to the procedure. Changes may be made prior to start of the semi-permanent pigment implantation.

IS IT REVERSIBLE? 

Receiving a permanent cosmetic procedure should be considered carefully and thoughtfully through. Any pigment being placed under the skin is permanent. There are a few different ways to lighten and lessen the pigment, however the results are never guaranteed and can be damaging to the skin.  Do not go into an appointment with the thought that it is reversible.

 

CAN ANYONE HAVE PERMANENT MAKEUP? 

Please be advised that permanent makeup is a form of tattooing and there are some medical conditions and medications that prevent clients from getting the service. If you have any questions, please call. Occasionally, a doctor's note can be accepted for special cases.

 

Permanent cosmetics services cannot be performed if you are:

  • Pregnant or breastfeeding.

  • Under the age of 18.

  • Taking immunosuppression medication/have been diagnosed with an immune disorder.

  • Have any active infection.

  • Have an upcoming surgery within 4 weeks.

  • Taking blood thinning medication.

  • Noncompliant with aftercare instructions.

  • Commonly suntan.

  • Diabetic.

  • Currently taking painkillers, street narcotics, or have drinking problems.

  • Taking krill oil/fish oil.

  • Have undiagnosed/untreated heart issues.

  • Have taken antibiotics in the past 30 days.

  • Have tendency to keloid.

  • Have had peels/laser/microneedling within the past four weeks.

  • Have taken accutane in the past year.

  • Have had laser resurfacing in the past year.

  • Have had botox injections on the forehead within 3 weeks.

  • At high risk of infection/must take antibiotics during dental work.

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If you are unsure whether or not you can receive cosmetic tattooing, please contact us at  (256) 280-7496.

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